There are a lot of IT vendors out there, so it's important to consider which is right for you. We believe that our people, our expertise, our services, and the recognition we've received from both clients and outside evaluators indicate that few can rival iVenture for superior IT service.
Our Happy Employees
We enjoy a close-knit work environment predicated on the belief that happy employees make for happy customers.
On a scale of 1 to 10, how happy are you at work?
Industry Benchmark: 7.6
On a scale of 1 to 10, how likely do you see yourself working here in one year?
Industry Benchmark: 8.2
On a scale of 1 to 10, how likely is it that you would refer someone to work at iVenture?
Industry Benchmark: 8.0
Our Great Staff
Our employees are our greatest asset, and reflect our culture of innovation and success. iVenture hires the best people, offers them constant training and opportunities to advance, and promotes teamwork and open communication. The result is happy employees, very low turnover, and a great customer experience.
From our offices in Jacksonville, Orlando and Tampa, Florida, our highly skilled, highly adaptive staff of 90+ delivers Managed IT and Cloud Services that are innovative, reliable, and business friendly.
Monthly Customer Satisfaction Rating
Updated June 2019
Monthly Customer Feedback
We Know Your Industry
We serve a diverse group of industry leaders in health care, financial services, insurance, manufacturing, and law, among others, which gives us a rich array of industry-specific experience. Most of our new clients come from referrals made by our existing clients that work in the same industry.
Inc Magazine Top 5000
Inc. magazine regularly includes iVenture on its annual Inc. 5000, a list of the nation's fastest growing private companies.
CRN MSP 500 - Pioneer250
In a list of North America's 500 outstanding MSPs, the Pioneer 250 focuses on companies that have perfected the art of supporting SMBs, bringing the best of technical expertise and customer service to our clients.
iVenture continually appears on Channel Futures MSP 501 Global Edition, a respected annual report identifying the world's top 501 managed service providers (MSPs).
Our Dedicated Team Structure
Our Dedicated Service Team model differentiates us from most managed service providers. Each team has a finite set of customers, enabling the team to establish a close partnership with you.Among the benefits you'll enjoy:
- Industry Expertise
- Immediate Response
- Increased Productivity
- Great Customer Service
Our Detailed Reporting
Transparency through Reporting:
Managed Services Health Check
We believe in regular reporting on our services and your network, so every month we deliver a Health Check Report directly to your inbox that gives you a detailed picture of your system's health. The report includes both a high-level overview for executives and fine-grained details for technicians to drill down into and assess. The Health Check Report ensures you know everything that is going on, and that we'll identify potential problems before they happen.
Our Commitment to Excellence
As a guarantee of our excellent service, we sign Service Level Agreements with you. Depending on the solution you select (Cloud or Managed Services), these SLAs include:
In order to provide a high level of security for you and your customers, we take a number of measures to ensure your data is never compromised:
SSAE 18 AUDITED & COMPLIANT
Our Managed Services undergo a semi-annual SSAE 18 Type II audit (Statement on Standards for Attestation Engagements), which means you can rest assured that on matters of system availability, security, confidentiality, privacy, and processing integrity, we continually meet the strictest IT control criteria in the industry.
In addition to iVenture's own SSAE 18 Type II audit, our data centers also undergo the same strict audit to ensure your data is safe there too. It's an accepted fact that data centers should undergo this audit, but our clients won't be fully protected unless their managed services are SSAE 18 audited as well, which is why we do both
HIPAA AUDITED & COMPLIANT
Our Managed Services are also independently audited to be certified compliant with all HIPAA Security Rule standards. The Health Insurance Portability and Accountability (HIPAA) Security Rule is a national standard set for the protection of consumers' Protected Health Information (PHI). We take security seriously.
The complete SSAE 18 audit verifying our compliance is available upon request.