iVenture : 20 Years of Business Friendly IT
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Brand Promises

Exactly What You Can Expect

We know what we’re about (and what we’re not about) and that’s why we put our best foot forward every day. Florida’s best-run companies and premier business leaders choose to work with us because they know they’re getting a premium experience.

We’ve focused our business and services around 3 brand promises: the things we do better than anyone else in our industry.

1

Rapid Response

Others hit roadblocks.
We're built for speed.

24 minute average ticket response time
from our live-answer team, compared
to an industry average of 3-7 hours

We put systems in place to move quickly and efficiently. This allows us to solve problems faster, without wasting time. Speed is built into every step. It’s not an afterthought.

36-second call-answer time from a live tech professional. 50% of all issues are resolved on your first call.
Offices in Jacksonville, Orlando, and Tampa that provide statewide coverage from the Panhandle to South Florida (and beyond).
2

Reduce Chaos

Others react to the immediate need.
We solve the deeper problem.

50% reduction in downtime and
interruption once you start with us

Our in-depth solutions permanently end the IT-related chaos, giving you back more time. We get ahead of current challenges by digging deep and solving the root cause.

200+ point onboarding checklist to act as a foundation for solutions
We have a 99% client satisfaction rating for 12,000+ devices for 10,000+ happy users
3

Right People

Others hire on skill set.
We hire on mindset.

140+ technical staff
with 200+ technical certifications

We go beyond the resume by looking for motivated people ready to serve and learn. Our employees stay longer, care more and are hard-wired to help others.

 

Average of 12 months of technical and culture training–10 times the average for the industry–before moving on to dedicated client roles

Take the first step to a better, business-friendly IT service. We’ll show you how.

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