IT Tales: How Bad Could IT Be?

Feeling suspicious about your IT service ? When you’re dealing with poor IT, four areas are affected.

  • Security
  • Productivity
  • Speed
  • Stability

Read: Feeling Suspicious About Your IT

Depending on the stage of bad IT, you may feel pain in just one area. Maybe it’s all four! Remember, any IT pain is unnecessary. Let’s see what you’re risking.

“Remember, any IT pain is unnecessary.”

Security

When new clients tell us they have a security issue, our radar goes up. Because however bad you think the problem is, it’s usually a lot worse.

We’ve seen businesses:

All because their IT service couldn’t prevent a security breach.

The fact is, hackers will never stop trying to attack. So we can’t ever stop defending ourselves. It’s no easy task to expect when, where and how a cyber attack may hit. It takes trained experts to do the job.

Sometimes, the security threat is sitting right next to you.

Some examples:

  • Opening unknown emails
  • Clicking suspicious links
  • Using weak passwords

Employees can put the company at risk if quality IT isn’t there to create safeguards.

“Hackers will never stop trying to attack. We can’t ever stop defending ourselves.”

Productivity

There’s a direct line from employee productivity to the bottom line. When bad IT stalls employees, your business is affected.

Do these sound familiar?

  • Crashing emails
  • Disconnected printers
  • Spotty internet connection

If one employee wastes 10 minutes a day on IT issues, that’s 50 minutes a week! Multiple that by 30 employees, that’s 1,500 minutes or 25 hours per week lost.

“There’s a direct line from employee productivity to the bottom line.”

Speed

Speed issues come from poor IT and the IT provider themselves. When you’ve got an emergency and it’s taking days or weeks for a tech to come on site, that’s a problem.

For many managed service providers, the average response time is between 3 – 7 hours! This shouldn’t be the norm — our own response is 11 minutes.

Flexible work schedules and remote employees are growing in popularity. IT needs to keep up. Businesses can’t rely on 9 a.m. – 5 p.m. response time. We need support whenever we’re working.

“We need support whenever we’re working.”

Stability

If you’re located in Florida like we are, you know all about the dangers of natural disasters. When the hurricane warning is high, we’ve got to protect our homes and our business. Quality managed service providers can help.

Long before any earthquake, tornado, flood or tsunami, you should have an IT continuity and disaster plan ready. Good IT experts will advise you how to prepare your tech, how to keep business going and how to recover after disaster strikes.

But stability doesn’t always have to be the big danger. It’s an everyday assurance that surprise tech issues won’t hurt your business.

 

You can audit your own IT risks. We’ve got the questions you need to ask yourself.

Find a better way to manage your IT. Here’s what we suggest in the next IT Tales.

 

Poor IT puts your business at risk. If you’ve got a concern, it’s time for a second opinion. iVenture Solutions is an award-winning managed service provider delivering superior IT solutions to clients across Florida.

As a leading-edge IT firm for small and medium-sized businesses, we provide a diverse range of services covering the entire scope of IT including maintenance, support, hosting and more.

Through rapid response time, reduction of chaos and the right people, our expert team of IT professionals will fulfill your technology needs. At iVenture, we give you more time to do what matters most.

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