iVenture : 20 Years of Business Friendly IT
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IT Support

Handling IT support tickets is a full-time job. That’s why we have an entire First Response Team dedicated to handling those tickets.

Our First Response Team adheres to a strict 16-point service list. Through this, our team responds to and resolves tickets in record time so you can get on with your day.

Our IT support services include:

Service Request Management

  • Response, notification, prioritization and escalation of alerts

Help Desk Support

  • Fast help desk support for your users

Desktop Management

  • Management and support for your desktops and laptops

Application Support

Technical support for your business applications to ensure availability and performance

Mobile Device Management

  • Support for mobile device management platform enrollment

VoIP Management

  • User management on your VoIP phone system

Dedicated IT Staff

  • Dedicated IT management and support staff at your location

Dispatched Field Services

  • Onsite support when you need it at your business locations
Ready to speak with our team? Let’s talk today.