We designed iV3 to help you focus on your business. Whatever you do best, iV3 will help you do it even better. Our highly skilled staff supports, protects and advises to keep everything running smooth.
Here are the core services that are included with iV3.
Your dedicated team maintains a full understanding of your IT needs through a well-coordinated, customer-focused structure, guaranteeing you excellent, personalized service in the day-to-day administration of your network.
We keep your systems current with the latest security updates.
Unlimited Remote & Onsite Support
On the phone, online, or in your office, we provide unlimited IT help for all covered services.
Hassle-Free IT Management
We manage vendors, track hardware warranties and software expirations, and maintain detailed documentation.
Full Security Suite
We provide all the tools and services that keep your network safe: filters for spam, viruses, and web content; and email continuity.
Backup & Disaster Recovery
We perform regular backups and test restores. We provide fast and unlimited restores of select files or entire systems. Our secure offsite data replication ensures your data is always available.
You'll benefit from unlimited access to your Principal Consultant, and from regularly scheduled planning meetings that will align technology with your business objectives and keep your IT investments on track.
Anytime, anywhere, on any device—you'll have secure access to your data. No hardware to buy, no software licenses to maintain.
Expert, responsive, and personable, our staff forms the foundation for superior IT service.
Among the benefits you'll enjoy:
Each team is large enough to provide all the IT resources you'll need, and small enough to develop a deep understanding of your business, your people, and your network.
We assign our teams by industry. Your team continually builds knowledge specific to your field and knows the challenges you face.
Great Customer Service
Our well-coordinated layers of oversight and guidance produce a superior customer experience.
Call us and you will speak to a live person right away.
Your issues never sit in a backlog. Your organization will be productive because we'll act quickly.
iVenture has well-honed and constantly improving processes that guarantee smooth, efficient IT services.
Our proven implementation process successfully integrates your staff and IT environment with your new team.
Our fully staffed First Response Team quickly handles your most common requests.
The Service Level Agreement (SLA) gives you a clear, contractual guarantee of the high quality of service you will receive.
24x7x365—No matter when critical needs arise, our support staff will be there for you.
We continually meet the strictest IT control criteria and adhere to industry-leading practices, including a semiannual SSAE 16 Type II audit.
Our local staff handles your onsite IT needs.