We hear far too many businesses say “Oh, we’ve got back ups,” when we ask about their business continuity and disaster recovery plan.
And the first follow up question is, “When was the last time somebody checked those back ups?”
A lot of businesses can’t answer that follow up question. It’s a common problem with IT disaster recovery plans.
But there’s good news!
We’re sharing exactly what businesses need to know about continuity of operations plans. You’ll learn what questions to ask, what details to include and what red flags to avoid.
"68% of businesses don’t have a documented disaster recovery plan."
IT disaster recovery planning is a strategic response plan to emergency situations that will affect the IT environment, and so the business’ productivity and security.
Specifically…it’s a written document detailing:
If a business has multiple offices or remote workers, the IT disaster recovery plan will account for that and include adjustments.
IT disaster recovery plans must be tested for weaknesses. Create a mock emergency and go through the motions with employees. It may seem silly, but it’s better to fix problems now rather than when it really counts.
Don’t forget to practice continuity of operations plans regularly. For example, Florida-based businesses should practice their hurricane IT disaster recovery once a year, before hurricane season begins. This way, the plan is fresh in employee minds.
Most importantly, IT disaster recovery plans must be baked into the overall business continuity plan. It’s great if your IT survives an emergency, but don’t forget about the rest of your business!
Let’s look at a few examples of air-tight recovery plans and plans that could use some help.
The worst thing to be in an emergency is unprepared. A broken chain of command will create miscommunication and even safety risks. Ensure contact information is up-to-date and assign new key personnel when previous ones step down or leave the company.
Be diligent in recording the critical types of IT equipment. Lost information can slow down a disaster recovery timeline and halt business production.
This business chose to update their IT disaster recovery plan each year, perhaps they live in Florida and are planning for hurricanes. They also described the update and who approved it. This keeps a clear line of communication.
Remember, having back-ups isn’t the end-all, be-all. Specifically outlining solutions to IT disasters ensures there are no loopholes in your recovery plan.
49% of businesses say it would take three months to recover from a natural disaster.
We spoke with business continuity planning experts Ryan Williams and David Gardner to truly understand what questions to answer and how to avoid bad IT disaster recovery planning.
A good IT disaster recovery plan accounts for the physical as well as the virtual. It’s easy to forget that we can save IT from disaster just by moving it to a safe location.
For example:
On the virtual side, ask yourself:
On the personnel side:
IT disaster recovery planning is part of prudent business continuity planning. It’s figuring out, “How do I keep my business running?” and “What are all the possibilities that go wrong?”
For IT specifically, I work with businesses to answer these questions:
The biggest misconceptions I hear from businesses is about data back-ups.
Back-ups are not disaster recovery planning.
Back-ups, done correctly, are an important part of IT disaster recovery planning.
The answers to these questions reveal if your back-ups will help with recovery.
Business continuity and disaster recovery is such an important thing, many businesses look for extra support. It’s helpful to have a qualified IT provider look at your recovery plan, or even help you create one.
If you’re looking for a managed service provider to help with an IT disaster recovery plan, watch for these red flags.
Just like any part of IT, a disaster recovery plan is specific for every business. It depends on industry, location, size, number of offices, and many more factors. Your plan should be as unique as your company.
Building business resilience is an investment. It’s preparing your business for the worst so that it survives the best. IT disaster recovery plans are a critical part of that survival. If you need a second opinion on your plan, or you’re looking to create one, give us a call.
Our team of 140+ IT experts are experienced in building tailored plans that protect business. Located in Florida, we know a thing or two about quality emergency preparedness. So contact us today for a free consultation. We’re looking forward to it!
iVenture Solutions is an award-winning managed service provider delivering superior IT solutions to clients across Florida.
As a leading-edge IT firm for small and medium-sized businesses, we provide a diverse range of services covering the entire scope of IT including maintenance, support, hosting and more.
Through rapid response time, reduction of chaos and the right people, our expert team of IT professionals will fulfill your technology needs. At iVenture, we give you more time to do what matters most.