Service Rates
Rates Period
Business Hours
Monday-Friday
7am-7pm EST
Non-Business Hours
Monday-Friday
7pm-7am EST
Saturday-Sunday
All-hours
Holiday Hours
Our team is available 24x7x365 on holidays for business-critical support. However, our offices are closed, and non-business-critical support will be performed the following business day.
Our observed holidays are July 4th, Labor Day, Thanksgiving Day, Black Friday, Christmas Eve, Christmas Day, New Year’s Day.
Hourly Rates
Desktop
Business Hours
$165/hr.
1 hour onsite and 15-minute
remote minimum, billed in
15-minute increments.
Non-Business Hours
$220/hr.
2 hour minimum, billed in
15-minute increments.
Holidays
$310/hr.
8 hour minimum, billed in
15-minute increments.
Advanced
Business Hours
$235/hr.
1 hour onsite and 15-minute
remote minimum, billed in
15-minute increments.
Non-Business Hours
$270/hr.
2 hour minimum, billed in
15-minute increments.
Holidays
$360/hr.
8 hour minimum, billed in
15-minute increments.
Travel Time
Business Hours
$165/hr.
15-minute minimum, billed in
15-minute increments.
Non-Business Hours
$165/hr.
15-minute minimum, billed in
15-minute increments.
Holidays
$165/hr.
15-minute minimum, billed in
15-minute increments.
