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Why Do I Need Managed Services?

Why do I need managed services? Because your business deserves better. Here are 5 advantages to MSPs you won’t get elsewhere.

Why Do I Need Managed Services? 5 Advantages You Can't Get Elsewhere

When businesses say, “My guy is handling our IT just fine, why do I need managed services?” What we really hear is “I’m not ready for a change.”

And we get that. Change invites new responsibilities, which will land on you — especially if you’re the one who suggested it.

In other words, don’t fix what ain’t broken.

But let’s be honest, doesn’t that seem a little short-sighted? No doubt your business has goals for 5, 10, even 15 years down the line.

How does your current IT situation fit into those goals? Just like your core business, your IT needs to evolve too.

So change may bring uncertainty, but here’s what’s for sure. With 1 IT person, you’re missing:

  • Bandwidth – One person can’t do it all
  • Clarity – It’s hard to spot problems from the inside
  • Specialty Knowledge – No one knows everything
  • Business Continuity – What happens if your IT person leaves

If you look at our article, 5 Types of IT Providers (And Their Impacts), you’ll see that Fixers and One-Man Islands can be risky.

Fixers: outsourced micro-company — often just a one-person venture.

Risks:

  • Blind spots
  • Current problems undetected
  • Future opportunities missed
  • Shadow IT performed by another employee

What is Shadow IT?

One-Man Island: one in-house IT employee.

Risks:

  • Workload is too massive
  • Things slip through the cracks
  • Reactive IT > Proactive IT
  • They leave; you’re left in the dust

Whether you’re outsourcing or have an in-house IT person, things could be better. Enter managed services providers.

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5 Advantages With Managed Services Providers (MSPs)

With a quality managed services provider, your worries disappear. In fact, with an MSP, any IT burdens are now their responsibility, not yours.

Here’s how MSPs like us do it:

  • Size
  • Positions
  • Knowledge
  • Organization
  • Experience

Size

We have 140+ IT professionals to handle your IT needs. Our support spans the state of Florida from the panhandle to the keys.

With offices in Jacksonville, Orlando and Tampa, we deliver unlimited onsite support at no extra cost.

Positions

Our team is made of nearly 40 different positions. From lead virtualization engineer to IT support specialist to principal consultant, every unique role means you get breadth and depth of expertise.

Knowledge

Speaking of expertise, our team has over 200+ certifications. Each iVenture employee spends an average of 12 months in technical and culture training. That’s 10 times the average industry amount.

And our learning never stops. With our own proprietary education platform, knowledge is a priority for every teammate.

Organization

Now, our highly skilled team of 140+ wouldn’t accomplish much without solid organization. Our goal is to move quickly and efficiently. When you call for support, a live tech responds in 5 seconds.

In fact, 50% of all issues are resolved on your first call.

The other 50% are addressed in just 11 minutes. Compare that to the industry average of 3-7 hours.

Experience

Twenty years in business has taught us a lot. Working through the Dotcom Bubble, the 2008 Recession and now COVID-19 has taught us even more.

We know how industries like manufacturing, healthcare, legal and finance work. And we know the unique needs of small, medium and large businesses.

That wisdom is brought to every new client. In a sense, you’re getting the best shortcut.

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An Extra Advantage With iVenture

So with a quality MSP, you get size, positions, knowledge, organization and experience. With iVenture, you also get choice.

We offer two service plans. Each fitted to meet your unique needs. They’re our All-Inclusive and Supplemental IT plans.

You choose which plan is best for you, we get started right away.

All-Inclusive IT

iVenture’s All-Inclusive IT plan gives you the full power of an IT team without having to manage one. With this plan, our team becomes your one-stop shop for IT. This includes support, cloud hosting, cybersecurity and more. (LINK)

We give businesses without internal IT departments a competitive advantage.

Check out all included services in iVenture’s All-Inclusive IT plan.

Supplemental IT

iVenture’s Supplemental IT plan is perfect for businesses with internal IT departments. With this plan, your IT team has the bandwidth to focus on strategic objectives. No more swamped ticket desk or missed project deadlines. We handle the daily grind while you work proactively.

See what services are included with Supplemental IT.

IT isn’t one-size-fits-all. Your business has complexities that need special attention. That’s why our services are catered to you.

Here’s a quick glance at our managed services. Be sure to click each link for details. (LINK)

iVenture Managed Services

Remember, these services are available for both iVenture All-Inclusive IT and iVenture Supplemental IT.

Make the right choice. It’s time to partner with an MSP that will elevate your business. It’s time to partner with iVenture. Call us today for a consultation.

iVenture Solutions is an award-winning managed service provider delivering superior IT solutions to clients across Florida.

As a leading-edge IT firm for small and medium-sized businesses, we provide a diverse range of services covering the entire scope of IT including maintenance, support, hosting and more.

Through rapid response time, reduction of chaos and the right people, our expert team of IT professionals will fulfill your technology needs. At iVenture, we give you more time to do what matters most.

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